Privacy Policy

Last updated: September 24, 2026

Who we are

This website is operated by The Fragrant Cup LLC, based in St. Louis, Missouri, USA. In this policy, “we”, “us” and “our” mean The Fragrant Cup LLC. You can contact us about privacy at tea@fragrantcup.com.

Information we collect

We collect the information you give us when you:

• Book a class or event — your name, email address, phone number, billing address and the details of your booking.
• Create or use an account — your sign-in details and order history.
• Contact us — your name, email address and message.
• Sign up for our newsletter — your name, email address and the updates you choose.
• Send a wholesale enquiry — your name, company details, email address and message.

Payments

Online payments are handled by our payment providers. We do not receive or store your full card details. If you choose to pay in person for a session, payment is taken at the session.

How we use your information

• To take and manage your bookings and orders, and to contact you about them.
• To answer your questions and enquiries.
• To send you our newsletter if you have asked to receive it.
• To keep our website working and secure.

Messages from us

We send service messages about things you have asked us to do — for example, confirming a booking or order, telling you about a change to a session you have booked, or messages about your account.

We only send marketing emails, such as our newsletter, if you have signed up for them. You can unsubscribe at any time using the link in any newsletter email, or by emailing tea@fragrantcup.com.

Cookies

Our website uses cookies, including cookies it needs to work — for example to remember what is in your bag and to keep you signed in to your account. You can control cookies in your browser settings. Blocking some cookies may stop parts of the site, such as the bag and checkout, from working.

Some cookies only last while your browser is open, such as those that remember your bag during a visit. Others stay on your device for longer so the site can remember you between visits — for example, if you choose to stay signed in.

Sharing your information

We share information with the service providers that help us run our website and bookings, such as our website host and payment providers, and where the law requires it.

Keeping your information secure

We take reasonable steps to protect the personal information we hold from loss, misuse and unauthorised access. Our website uses an encrypted connection, and card payments are processed by our payment providers rather than on our own systems.

If you have an account, please keep your password private and sign out when you use a shared device. You are responsible for activity on your account.

Links to other websites

Our site may link to other websites. Once you leave our site, that website’s own privacy policy applies, and we are not responsible for how it handles your information.

Your choices

You can ask us to access, correct or delete the personal information we hold about you, or unsubscribe from our newsletter, by emailing tea@fragrantcup.com.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last changed.