Customer care
Terms of Use
The terms for using our website.
Last updated: September 24, 2026
About these terms
These terms apply to your use of this website, which is operated by The Fragrant Cup LLC. By using the site, you agree to these terms. If you do not agree, please do not use the site.
Bookings
Places at classes and events are subject to availability. Your place is reserved when you complete your booking at checkout. Prices are shown in US dollars.
Tea
Our teas are shown on this site for information. They are not yet available to order online.
Descriptions and prices
We aim to describe our teas, sessions and prices accurately, but mistakes can happen. If we find an error, we may correct it. If an error affects something you have booked, we will contact you before going ahead.
Your account
If you create an account, please keep your sign-in details secure. You are responsible for activity on your account.
Our content
The text, images and other content on this site belong to The Fragrant Cup LLC or its content providers. Please do not copy or reuse them without our permission, other than for your own personal, non-commercial use.
Using the site
Please do not misuse the site — for example by trying to gain unauthorised access to it, interfering with how it works, or using it for anything unlawful.
Information on the site
The information on this site is provided for general information. Please read our Disclaimer, and see our Privacy Policy for how we handle your information.
Availability of the site
We aim to keep the site running smoothly, but we cannot promise that it will always be available or free from errors. We may change, suspend or remove any part of the site at any time.
Our responsibility
To the extent permitted by law, we are not responsible for any loss that results from using, or being unable to use, this site, or from relying on its content. Nothing in these terms limits any responsibility that cannot be limited by law.
Links to other websites
Where we link to other websites, we do so for your convenience. We are not responsible for the content of those sites.
Changes to these terms
We may update these terms from time to time. The date at the top of this page shows when they were last changed.
Contact
Questions about these terms? Email tea@fragrantcup.com.
Still wondering?
Let’s talk over tea.
Send us a question and we’ll help you find the right place to begin.